Need Help?

How do I sign up for monthly parking?

Monthly parking registration and account management are handled through the ParkChirp monthly portal.

How do I update my monthly parking account?

Existing monthly parkers can log in through the ParkChirp monthly portal to review or update account details, depending on portal permissions and property setup.

What information do I need to set up monthly parking?

Monthly parking setup may require your full name, phone number, email address, vehicle information, and license plate details so your account and garage access can be properly assigned.

What is Flash equipment?

Flash equipment is the garage access system used on site to help manage entry and exit with updated parking technology and smoother day-to-day operations.

Do I still need to use ParkChirp if the garage uses Flash equipment?

Yes. Flash equipment is used for garage access operations, while ParkChirp is used for monthly parking registration and account management.

What should I do if I cannot enter or Exit the garage?

First confirm that your monthly parking account information has been submitted correctly. Make sure you payment went through so that the gate would open. Otherwise, please call the number on the kiosk for our call center assistance.

Can I change the vehicle on my monthly parking account?

Vehicle changes may be managed through the monthly portal or through property management, depending on how your parking account is set up.

What happens if my monthly parking information is incomplete?

If required information is missing or outdated, account activation or garage access may be delayed and daily parking rates may apply until the account is properly set up.